EPIM Sales Policy

When you become a registered user, you receive:

  • Perpetual usage rights for any version released within 12 months of purchase.

  • One year of free updates with a perpetual license.

  • Subscription plans include updates and priority support for the duration of the subscription.

Refunds

We’re confident you’ll love EPIM, but if not, we offer a 30-day money-back guarantee. If during the first 30 days you find EPIM doesn’t meet your needs, contact us for a full refund.

To request a refund, please provide:

  • Your full name
  • Order ID number
  • Date of purchase
  • Brief reason for dissatisfaction

Refunds for credit card purchases will be issued to the original card. All returns are subject to approval by our customer service team.